Who we are
Our website address is: https://content-i.co.uk.
What personal data we collect and why we collect it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
When you visit our website, engage with us on social media, express an interest in our services or contact us by email or telephone. This is for our legitimate interests to respond to any questions you may have or provide you with our products and services.
This may include your name, address, email address, office address, interaction on our website, notes about our conversations and any past purchases or interactions. This does not affect your legal rights, freedoms or interests.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
From time to time, we may share your personal data with third parties to enable us to provide products and services to you. We will not share your information for the purposes of direct marketing unless we have your consent to do so or there is a legal obligation.
How long we retain your data
Your personal data is only kept for as long as necessary to fulfil the purpose for which it is was collected. After this time, it will be deleted or anonymised.
What rights you have over your data
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.
Please contact us using the details below if you wish to make a request.
Contact information
You can write to us at Content-i Ltd, Cra-Mar, Bannel Lane, Buckley, Flintshire CH7 3AP.
How we store your data
Your personal data is stored on cloud-based services provided by Microsoft. It serves as a passive data storage and apps provider – but it is not authorised to access or process our personal data.
What data breach procedures we have in place
In the event of a data breach, we will notify the Information Commissioner’s Office within 72 hours, where we are required to do so. Where there is a significant impact on individuals’ rights and freedoms, we will also inform you of this directly.
How to complain
You can complain to the ICO if you are unhappy with how we have used your data. The ICO’s address is:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF. Helpline number: 0303 123 1113